Privacy Policy
Privacy Policy
Last Updated: October 22, 2026
Wax Reveal By Carmen LLC ("Wax Reveal By Carmen," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking appointments, purchasing products, contacting us, or otherwise interacting with our business.
This Privacy Policy describes how we collect, use, store, and share personal information through our website, https://www.waxrevealbycarmen.com/ (the "Website"), and our related online services.
It also explains the choices and rights you may have regarding your personal information.
By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect personal information directly from you, automatically through your use of our Website, or through third-party platforms used to provide our services.
Information You Provide
Depending on how you interact with Wax Reveal By Carmen, we may collect:
First and last name.
Email address.
Phone number.
Billing or mailing address when necessary for a transaction.
Appointment dates, times, and booking history.
Requested services and service preferences.
Information submitted through contact forms or appointment requests.
Information provided through intake forms, consultations, or service consent forms.
Purchase history, including products, gift cards, and Wax Passes.
Payment and transaction-related information.
Communications sent to us by email, phone, text message, or social media.
Reviews, testimonials, photographs, or other content you voluntarily provide.
Health and Service-Related Information
Because Wax Reveal By Carmen provides professional waxing and beauty services, we may also collect information relevant to determining whether a service is appropriate for you.
This may include:
Allergies and skin sensitivities.
Current or recent use of medications that may affect waxing.
Use of retinoids, acne medications, or exfoliating skincare products.
Recent cosmetic or dermatological treatments.
Skin conditions, irritation, or other treatment-related concerns.
Information relevant to service safety, preparation, or aftercare.
We collect this information to evaluate service suitability, provide appropriate care, maintain necessary client records, and help reduce the risk of adverse reactions.
We ask that you provide only information relevant to your requested services.
We do not use health or service-related information for targeted advertising based on sensitive personal characteristics.
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Pages viewed and time spent on the Website.
Referring websites or search engines.
Approximate geographic location derived from your IP address.
Website interactions and navigation activity.
Cookie identifiers and similar technical information.
This information may be collected through our website platform, cookies, analytics services, or other technologies used to operate and improve the Website.
2. How We Use Your Information
Wax Reveal By Carmen may use personal information for the following purposes:
Schedule, confirm, manage, and reschedule appointments.
Provide waxing, eyebrow, skincare, training, and related services.
Maintain client profiles and appointment histories.
Review relevant intake and service eligibility information.
Respond to inquiries, requests, and customer service concerns.
Send appointment confirmations, reminders, and service-related updates.
Process payments, purchases, deposits, and refunds.
Manage Wax Passes, gift cards, and other available offerings.
Provide preparation instructions, aftercare guidance, and service follow-up.
Process product orders and provide transaction-related communications.
Understand how visitors discover and interact with our Website.
Improve our Website, services, customer experience, and business operations.
Send marketing communications and promotional offers when permitted by law.
Detect, prevent, or address fraud, unauthorized activity, or security concerns.
Maintain business records and comply with legal, tax, or regulatory obligations.
We use personal information only for legitimate business purposes, with any consent required by applicable law, or as otherwise permitted by law.
3. Appointment Booking and Client Management
Wax Reveal By Carmen uses Mangomint as its online appointment-booking platform.
When you book an appointment through our Website, you may be directed to Mangomint to select services, choose appointment times, provide contact details, complete forms, or submit payment information.
Information collected through Mangomint may include your name, contact information, appointment history, service preferences, transaction details, and information provided through intake or consent forms.
This information is used to manage your appointments, communicate with you, maintain client records, and provide requested services.
Mangomint may process personal information on our behalf or for its own purposes as described in its applicable privacy policy.
We encourage you to review Mangomint's privacy practices when using its services.
Mangomint: https://www.mangomint.com/
Information submitted through our booking platform may be subject to both this Privacy Policy and Mangomint's applicable privacy terms.
4. Online Purchases and Payment Processing
Our Website may allow customers to purchase waxing aftercare products, beauty products, gift cards, Wax Passes, or other available offerings.
When you make a purchase, we or our designated service providers may collect information necessary to complete the transaction, including:
Name and contact information.
Billing and shipping information, where applicable.
Products or services purchased.
Order and transaction history.
Payment status and related transaction details.
Payments may be processed through third-party payment providers associated with our Website, booking platform, or checkout system.
Payment providers may collect and process credit card or other payment information according to their own security standards and privacy policies.
Wax Reveal By Carmen does not need to receive or store complete payment card numbers when those details are processed directly by an external payment provider.
We may retain transaction records, including payment confirmations, refunds, and purchase histories, as necessary for accounting, customer support, and legal compliance.
5. Cookies, Analytics, and Website Technologies
Our Website is built using Squarespace and may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.
Cookies are small files stored on your device that allow websites and associated service providers to recognize certain information about your browser or visit.
Types of Cookies and Technologies
Our Website may use the following categories:
Essential Cookies
These support basic Website functionality, security, navigation, and other features necessary for the Website to operate.
Analytics and Performance Cookies
These help us understand how visitors find and use our Website, including page visits, traffic sources, navigation patterns, and Website performance.
Functional Cookies
These may support features such as remembering certain preferences or maintaining a more consistent browsing experience.
Advertising and Marketing Technologies
Where implemented, advertising technologies may help measure campaign performance, understand interactions with advertisements, or deliver more relevant marketing.
Such technologies may involve third-party advertising providers and may collect information about Website activity through cookies, pixels, or similar tools.
The specific technologies used may change as our Website and marketing activities evolve.
Third-Party Analytics and Advertising
Depending on the services enabled on our Website, we may use analytics or advertising platforms such as Google Analytics, Google Ads, Meta, or similar providers.
These providers may collect information according to their own privacy policies and applicable settings.
We do not represent that every platform named above is currently active on the Website.
Managing Cookies
You can control or delete cookies through your browser settings.
Most browsers allow you to block cookies, delete stored cookies, or receive notifications when cookies are being used.
Disabling certain cookies may affect the functionality or performance of parts of the Website.
Where cookie consent or preference controls are available, you may also use those tools to manage optional cookies.
Additional privacy choices may be available through the settings offered by your browser, device, or relevant third-party platforms.
6. Marketing Communications
Wax Reveal By Carmen may communicate with clients and Website visitors regarding appointments, services, product offerings, special promotions, referral programs, and other business updates.
We may use email, telephone, or text messaging for these purposes where permitted by applicable law.
Appointment and Transactional Communications
When you book an appointment or complete a purchase, we may contact you regarding:
Booking confirmations.
Appointment reminders.
Scheduling changes.
Payment confirmations or receipts.
Order updates.
Service preparation or aftercare information.
Customer support and transaction-related matters.
These communications are associated with services or transactions you request.
Promotional Communications
We may send promotional emails or text messages where we have obtained the consent required by applicable law or where another lawful basis permits the communication.
Marketing text messages sent using automated technology will be subject to applicable consent requirements.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
Message and data rates may apply. Message frequency may vary.
Opting Out
You may unsubscribe from promotional emails using the unsubscribe link included in those messages.
You may opt out of text messages by replying STOP where that functionality is supported, or by contacting us directly.
Opting out of marketing communications will not necessarily prevent us from sending essential appointment, transaction, or customer service communications permitted by law.
7. How We Share Personal Information
Wax Reveal By Carmen does not sell personal information in exchange for money.
We may share personal information with trusted third parties when reasonably necessary to operate our business, provide services, process transactions, or fulfill legitimate business purposes.
These parties may include:
Website hosting providers: Including Squarespace, which supports the operation and hosting of our Website.
Appointment scheduling and client management providers: Including Mangomint, which supports booking, appointment management, and related client services.
Payment processors: Providers that securely process payments, deposits, purchases, and refunds.
Email and text messaging providers: Services that facilitate appointment reminders, confirmations, and authorized promotional communications.
Analytics and marketing providers: Services that help us understand Website performance or measure marketing activities where implemented.
Technology and security providers: Companies that support Website security, maintenance, and business technology systems.
Professional advisers: Accountants, legal advisers, and other professionals who assist with legitimate business operations.
These providers may process information on our behalf or according to their own applicable privacy policies.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, investigate suspected fraud, protect the rights or safety of individuals, or enforce applicable agreements.
If the business undergoes a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
We do not authorize third-party service providers to use sensitive client intake information for unrelated advertising purposes.
Some analytics or advertising disclosures, where used, may be considered a "sale," "sharing," or targeted advertising under certain privacy laws even when no money is exchanged. Where applicable, we will provide the rights, notices, and opt-out mechanisms required by law.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may vary depending on the type of information, the services provided, and applicable legal or business requirements.
For example, we may retain:
Appointment and service records for customer service and business administration.
Intake and consent information for service safety, recordkeeping, and legal compliance.
Transaction records for accounting, tax, and payment-related purposes.
Communications necessary to resolve customer concerns or disputes.
Marketing preferences and opt-out records to honor communication choices.
Technical and security information for Website maintenance and fraud prevention.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete, deidentify, or securely dispose of it, subject to applicable legal obligations and technical limitations.
Information maintained by third-party platforms may also be subject to their respective retention policies.
9. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.
These measures may include the use of reputable website hosting providers, secure payment-processing services, access controls, and appropriate account security practices.
Sensitive client information is intended to be accessible only to persons or service providers who have a legitimate need to use it for business or service-related purposes.
However, no website, electronic communication, online payment system, or data storage method can be guaranteed to be completely secure.
Although we take reasonable precautions, we cannot guarantee absolute security.
If you believe information associated with your interactions with Wax Reveal By Carmen has been compromised, please contact us promptly.
10. Children's Privacy and Minor Clients
Our Website is intended for a general audience and is not directed toward children under 13 years of age.
We do not knowingly collect personal information directly from children under 13 through our Website without appropriate parental or guardian authorization.
If we become aware that personal information from a child under 13 has been collected without the authorization required by law, we will take reasonable steps to address the matter, including deletion where appropriate.
Wax Reveal By Carmen may provide certain waxing services to minors who meet our service eligibility requirements.
Our current studio policies generally restrict waxing services for clients under 13 and intimate waxing services for clients under 16.
Services provided to eligible minors may require parental or legal guardian involvement, age verification, and written consent.
Any personal information collected in connection with services for eligible minors will be handled according to this Privacy Policy and applicable law.
Parents or legal guardians who have questions about information relating to a minor may contact us using the information below.
11. Your Privacy Rights and Choices
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Ask questions about how your information is collected, used, or disclosed.
Withdraw consent for certain processing activities where applicable.
Opt out of promotional emails or text messages.
Exercise additional privacy rights available under applicable law.
Some requests may be subject to legal exceptions, including obligations relating to transaction records, service documentation, security, or dispute resolution.
Submitting a Privacy Request
To request access, correction, or deletion of personal information, please contact:
Include enough information for us to identify the relevant records and understand your request.
We may need to verify your identity before responding to certain requests to help prevent unauthorized access or disclosure.
We will review and respond to requests in accordance with applicable law.
12. Third-Party Websites and Social Media
Our Website may contain links to third-party websites and services, including:
Mangomint appointment booking.
Social media platforms.
Google Maps and other location services.
Review platforms such as Google and Yelp.
External payment or transaction services.
Other business resources and websites.
These third-party services may collect information independently according to their own privacy policies.
Wax Reveal By Carmen does not control the privacy or security practices of independent third-party websites.
We encourage you to review their policies before submitting personal information.
Interactions with our business through social media platforms may also be subject to the privacy practices and terms of those platforms.
13. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our Website, services, technology, business operations, or applicable legal requirements.
When changes are made, the updated Privacy Policy will be posted on this Website with a revised "Last Updated" date.
Where required by law, we will provide additional notice or obtain consent before implementing certain changes.
We encourage visitors to review this Privacy Policy periodically to remain informed about our information practices.
14. Contact Us
If you have questions about this Privacy Policy, how Wax Reveal By Carmen handles personal information, or wish to submit a privacy-related request, please contact:
Wax Reveal By Carmen LLC
407 Valley Brook Avenue, Suite 404
Lyndhurst, NJ 07071
United States
Email: info@waxrevealbycarmen.com
Phone: (973) 554-3053
Website: https://www.waxrevealbycarmen.com/